Shipping & DOA

SHIPPING
Shipping is FEDEX or UPS priority overnight which ever is available.  Our choice.
Signature is required on first delivery attempt.  Not doing so will void our DOA    guarantee.  Please make sure you are present during delivery.
Ship out days are Monday thru Wednesday.
Shipping is standard flat rate of $45 Orders over $250 ships free unless stated otherwise.  Odd Animal Corals & Critters only ships  within the 48 contiguous states.
Odd Animal Corals & Critters does not charge a box fee.  All insulation, cold packs, heat packs, 
 and packing materials are free.
Odd Animal Corals & Critters is not responsible for any shipping delays due to mechanical,  weather, or “act of god”  situation.  Odd Animal Corals & Critters will work with you as much as  possible to coordinate shipping dates to  avoid the chance of weather delays only.
There are no refunds if you change your mind and the package/s ships out.  Please choose carefully!
DOA GUARANTEE
Odd Animal Corals & Critters guarantees your order to arrive alive.  All livestock are shipped out  healthy. In case your order arrives dead on arrival in the bag. You must  contact/notify us by email within 2 hours of delivery.  Do not throw away the 
 coral.  We will ask you to send a picture.  
There are no refunds for DOA corals.  In store credit only.  
There is no credit or refund on shipping.
Triton Corals will work with you as much as possible that your corals arrive alive.
ACCLIMATION
It is the buyers responsibility to acclimate corals purchased.  Odd Animal Corals & Critters does  not guarantee your acclimation errors.  Please know how to properly acclimate and  care for the corals you purchase.  Do your research before you buy.  Feel free to  email Odd Animal Corals & Critters for any questions.